Privacy Policy

CrewDesk is operated by BR Software and helps independent contractors manage customers, jobs, invoices, payment records, and crew access.

Information we collect

• Account and business details such as your name, email, company contact information, and subscription status.
• Customer, job, invoice, payment, photo, and voice-note information that you choose to add.
• Technical information needed for authentication, security, synchronization, diagnostics, and service reliability.

Camera and photo-library access let you add job photos and a business logo. Microphone permission is requested when you record a voice note; microphone recordings are uploaded with the job information you save. You can manage these permissions in your device settings.

How we use information

We use information to provide CrewDesk, synchronize authorized devices, deliver invoices and reminders, maintain subscriptions, prevent abuse, support users, and improve reliability.

Service providers and integrations

• Supabase provides authentication, database storage, and file storage. PowerSync synchronizes authorized business data with your devices, including local data for offline use.
• Resend delivers invitation and invoice emails. Twilio delivers SMS invoices and reminders when messaging is available. These providers receive the recipient contact details and message content needed for delivery.
• RevenueCat and Google Play manage subscriptions. RevenueCat receives your CrewDesk user identifier and purchase history to verify access and provide subscription reporting. Google Play handles the subscription purchase and billing details.
• Google receives address searches entered into address suggestions. Vercel hosts the web application and public invoice pages; Expo supports app delivery and updates. Hosting and delivery services process technical request information needed to operate them.

QuickBooks integration is not available in the current release.

Sharing and sales

We do not sell personal information. We share information with service providers only as needed to operate requested features, comply with law, protect users, or complete a business transaction with appropriate safeguards.

Business information you add to an organization is available to its authorized crew members according to their access. Sending an invoice shares its details with the recipient. Anyone with a valid public invoice link can view that invoice and its available PDF, so recipients should treat these links as private. Delivered messages and downloaded files can remain with their recipients.

Security and retention

We use access controls, encrypted transport, private storage, and organization-level authorization. Account and workspace data are retained while the account is open. In-app deletion removes the account and eligible organization data from the main application systems and records a request for manual provider follow-up. We retain a restricted cleanup record with account contact details, account and organization identifiers, and available message lookup details to handle and document that request. In-app deletion does not automatically erase provider-held subscription or message records, backups, recipient copies, or local files on your devices. See the account deletion page for the scope and follow-up process.

Your choices

You may update business information in CrewDesk, manage your subscription through Google Play, or delete your account from Settings. You can also request account deletion without reinstalling the app using the contact instructions on the account deletion page.

Contact

Send privacy questions and requests to BR Software at hi@brsoftware.co.